777ap Privacy Policy – How We Protect Your Data

This Privacy Policy applies to the 777ap platform, accessible at 777ap.onl, including all games, betting markets, the mobile app, and related services. When this policy refers to "777ap", "we", "us" or "our", it refers to the operator of the 777ap platform.

777ap is an online gaming and sports betting platform serving players in Pakistan. All transactions are conducted in Pakistani Rupees (PKR). For the purpose of this policy, 777ap acts as the data controller for the personal information you provide when registering and using the platform.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which form part of the overall agreement governing your use of the platform.

We collect personal data from you in the following ways: information you provide directly during registration and account use, information generated automatically through your activity on the platform, and in some cases information from third-party verification and payment providers.

We do not collect sensitive personal data such as religious beliefs, political opinions, or health information unless it is directly relevant to a responsible gaming request you have made — for example, if you self-disclose a gambling problem when requesting self-exclusion. In that case, the information is used solely to action your request.

The personal data we collect is used for specific, legitimate purposes related to operating the 777ap platform. We do not use your data for purposes beyond what is described in this policy without first obtaining your consent.

• Account operation: Creating and managing your account, processing logins, verifying your identity, and maintaining account security.
• Transaction processing: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfer and cards. Keeping records of financial activity for account accuracy.
• Platform improvement: Analysing how players use the platform — which games are most popular, where players encounter issues — so we can improve the experience over time.
• Communications: Sending you account notifications, transaction confirmations, and responses to support queries. If you have opted in, we may also send you information about promotions and offers.
• Fraud prevention and security: Monitoring activity to detect and prevent fraud, money laundering, bonus abuse and other prohibited activities described in the Terms and Conditions.
• Responsible gaming: Using your usage data to identify patterns that may indicate problem gambling behaviour, and to action self-exclusion or deposit limit requests you make.
• Legal and compliance purposes: Retaining records as required by applicable obligations and responding to lawful requests from authorities where required.

We do not use automated profiling to make decisions about you that produce significant legal or similarly significant effects without human review.

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to operate your account and deliver the services you have registered for — including handling deposits, withdrawals and game access.
• Legitimate interests: Processing necessary for fraud prevention, platform security, anti-money laundering monitoring, and improving our service — where these interests are not overridden by your own rights and interests.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including identity verification and transaction record-keeping.
• Consent: For non-essential communications such as promotional emails and marketing notifications, we rely on your consent. You can withdraw this consent at any time by updating your notification preferences in your account settings or by contacting support.

777ap does not sell your personal data to third parties. We share data only where it is necessary to operate the platform, comply with legal requirements, or protect the security of the platform and its users.

Payment Processors

When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast, your bank, or your card scheme. These providers receive only the information needed to process your specific transaction. They operate under their own privacy policies and are responsible for the data they receive.

Identity Verification Providers

To comply with identity verification requirements, we may share your identity documents and personal details with third-party verification services. These services confirm the authenticity of your documents and check your details against relevant databases. They are contractually bound to handle your data securely and only for the purpose of verification.

Fraud and Security Services

We work with third-party fraud detection and security monitoring providers. These services may receive technical data such as IP addresses, device identifiers and session data to help identify suspicious activity. They do not receive your full personal profile.

Legal Authorities

Where we receive a lawful request from a competent authority — such as a court order or a legally mandated disclosure requirement — we may be required to share relevant account data. We will only do so to the extent required by the applicable obligation and will not share more data than is necessary.

All third parties who process data on our behalf are subject to data processing agreements that require them to handle your information in line with appropriate security standards and use it only for the purposes for which it was shared.

777ap uses cookies and similar technologies — including local storage and session storage — to operate the platform, remember your preferences, keep you logged in securely, and understand how players interact with different areas of the site.

Types of Cookies We Use

• Essential cookies: These are necessary for the platform to function. They keep you logged in, maintain your session, and enable core features like the cashier and game loading. You cannot opt out of essential cookies without affecting platform functionality.
• Preference cookies: These remember settings such as your preferred language, game display options and notification preferences so you do not have to set them each time you visit.
• Analytics cookies: These help us understand how players navigate the platform — which pages are most visited, where players drop off, and how long sessions last. This data is aggregated and used to improve the platform. We use privacy-respecting analytics tools and do not share individual behavioural data with advertising networks.
• Security cookies: These help detect unusual behaviour and protect against fraud, session hijacking and other security threats.

You can manage cookies through your browser settings. Blocking all cookies may affect your ability to use certain features of the platform, including staying logged in. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

We retain your personal data for as long as your account is active and for a period after account closure as required for legal, compliance and dispute resolution purposes. The specific retention periods depend on the type of data and the reason it was collected.

• Account and identity data is retained for the duration of your account and for a minimum period after closure to meet record-keeping obligations.
• Financial transaction records are retained in line with applicable financial record-keeping requirements.
• Support communications are retained for a reasonable period to allow for dispute resolution and to maintain a record of interactions relevant to your account.
• Technical and usage data used for analytics is typically retained in anonymised or aggregated form after the period required for operational purposes has passed.

When data is no longer required, it is securely deleted or anonymised. Anonymised data — where it is no longer possible to identify you — may be retained indefinitely for statistical and research purposes related to improving the platform.

We implement technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the 777ap platform is encrypted using HTTPS/TLS protocols. This applies to login sessions, cashier transactions and all account interactions.
• Encryption at rest: Personal data and sensitive account information stored on our servers is encrypted at rest.
• Access controls: Access to personal data within our systems is restricted on a need-to-know basis. Staff who handle personal data are subject to confidentiality obligations.
• Monitoring and logging: We monitor platform activity and maintain security logs to detect and respond to potential threats promptly.
• Regular reviews: Our security practices are reviewed and updated on an ongoing basis to address new threats and vulnerabilities.

You have a number of rights regarding the personal data 777ap holds about you. To exercise any of these rights, contact our support team with your account details and a clear description of your request. We will respond within a reasonable timeframe.

Please note that some of these rights are qualified — they do not apply in all circumstances. For example, the right to erasure does not apply where we are required to retain data to comply with a legal obligation. We will explain the applicable position when responding to your request.

The 777ap platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered an account or provided personal data through the platform, please contact our support team immediately.

Upon receiving a credible report that a user is under 18, we will investigate promptly, close the account, void any activity associated with it, and securely delete the personal data associated with that account to the extent permitted by our legal obligations.

Age verification is part of our account registration and ongoing KYC process. We take underage access seriously. Full details of our responsible gaming practices, including our approach to underage access, are on the Responsible Gaming page.

777ap may update this Privacy Policy from time to time. When we make changes, the updated version will be published on this page with a revised "last updated" date at the top. For significant changes that materially affect how we use your data, we will notify active account holders via the email address registered on their account or through an in-platform notification.

Continuing to use the platform after an update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend bookmarking this page and checking back if you have any questions about how your data is currently being handled.

If you disagree with a material change to this policy, you may close your account. Any verified balance will be returned to your registered payment method upon account closure. Closing your account does not erase data we are required to retain for legal or compliance purposes, but we will stop using your data for any ongoing operational purpose.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the 777ap support team.

Our support email is [email protected] — please note this is provided as plain text and is not a clickable link. Write to us from the email address registered on your account and include your username or account reference so we can locate your records efficiently.

We aim to respond to all privacy-related queries within a reasonable timeframe. For straightforward requests such as updating your contact details, the process is typically quick. For more complex requests such as full data access or erasure, we may need more time to locate and compile all relevant records and will keep you informed of progress.

You can also visit our FAQ page for answers to common questions about accounts, payments and platform policies.